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NO NETWORK!!!

Anonymous
Not applicable

on ‎25-05-2015 20:51

on ‎25-05-2015 20:51

I have no network in the BB12 area although the coverage on here says this place has signal! .. I do not pay £40 a month to have these problems! .. Why is it always O2 that goes down most frequently it's safe to say I will be moving providers if this issue isn't sorted quickly, and the fact i can't even speak to a guru about this is ridiculous!
Message 1 of 34
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MI5
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In response to Anonymous
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on ‎25-05-2015 21:19

on ‎25-05-2015 21:19

@Anonymous wrote:

I've had no service since Friday, emergency calls only. O2 said fixed but ovo not n tried contacting o2 but said no fault anywhere but it's only got worse, wots happening proves it. You guys r lucky 1 day i've had 4!!!!!!

Yours will be a local issue and not connected with the widespread outage today.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 21 of 34
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Anonymous
Not applicable
In response to Anonymous

on ‎25-05-2015 21:20

on ‎25-05-2015 21:20

It's not their fault, let them fix it & no service is guaranteed to be fault free, it's in the t&c
Message 22 of 34
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Anonymous
Not applicable
In response to MI5

on ‎25-05-2015 21:20 - last edited on ‎25-05-2015 21:29 by

on ‎25-05-2015 21:20 - last edited on ‎25-05-2015 21:29 by

Local issue or national issue. So what! 

Message 23 of 34
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Anonymous
Not applicable
In response to MI5

on ‎25-05-2015 21:23

on ‎25-05-2015 21:23

Still antenna problem, still not fixed!! Customer services said no faults everything is fine but as of 2day put on status checker there's a problem n it's all over!!!

 

Message 24 of 34
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Anonymous
Not applicable
In response to Anonymous

on ‎25-05-2015 21:25 - last edited on ‎25-05-2015 21:27 by Moderator

on ‎25-05-2015 21:25 - last edited on ‎25-05-2015 21:27 by Moderator

Customer service fobbed me off as well.

Message 25 of 34
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MI5
Level 94: Supreme
In response to Anonymous
  • 151889 Posts
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Registered:

on ‎25-05-2015 21:25

on ‎25-05-2015 21:25

Nor us of yours - Curb your language please.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 26 of 34
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Anonymous
Not applicable
In response to Anonymous

on ‎25-05-2015 21:26

on ‎25-05-2015 21:26

So which is it local or national or am I unlucky n 2 faults for the price of 1????
Message 27 of 34
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Anonymous
Not applicable
In response to Anonymous

on ‎25-05-2015 21:33

on ‎25-05-2015 21:33

There is no defence for o2, they would be down customer's... if we didn't pay....
Message 28 of 34
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Anonymous
Not applicable
In response to Anonymous

on ‎25-05-2015 21:35

on ‎25-05-2015 21:35

So if I said that o2 were an in considerate company that don't really care about their customer and are happy to fob them off with all a manner of nonsense that is fine....
Message 29 of 34
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Anonymous
Not applicable
In response to Anonymous

on ‎25-05-2015 21:36

on ‎25-05-2015 21:36

There have been reports on the news of this so I wouldn't call that inconsiderate
Message 30 of 34
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