I have a query on the 20% offer O2 have for where an account has multiple numbers. Please hear me out!
I have an iPhone (SIM only, pay monthly) and an Apple Watch (no other phones). The terms of the offer specifically exclude Apple and Samsung watches.
However...
On a (very) long call with O2 today, the person in retentions was admanant that by having a phone and watch I would quality for the 20%. The catch is that you have to send a text to O2 with the number of the phone AND the number of the watch. As far as I can tell, unless you're in the US, Apple Watches don't have a separate number (at least not one that can be found). In my online O2 account it says 'Sync-1' for the Watch.
Nothing in iPhone settings (Watch App, Settings) will show a number, so I don't think one exists.
Was the support person mistaken (I think so) or am I missing something?
Thanks.
