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Large data usage

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Anonymous
Not applicable

on ‎06-10-2012 11:59

on ‎06-10-2012 11:59

Hi.

I have a 500mb data limit on my I-phone (3GS) so am careful about my usage when not at home using my WiFi connection. For some reason this month I have used a huge chunk of this (only have 60mb or so left) but have not downloaded or watched streaming stuff.

One particularly big chunk was on 1st October (when I was at home with WiFi) which was 284mb!

The only big download I did this month was the IOS6 upgrade but again, I was at home for that so am at a bit of a loss as to where all this data is going!!

Any ideas?

Thanks slight_smile

 

 

      
  
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MI5
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on ‎06-10-2012 12:06

on ‎06-10-2012 12:06

Many users are reporting similar issues (see the iPhone section). You need to report it to O2 (call 202) and hopefully they will investigate. It seems it is an issue with iOS6.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152242 Posts
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Registered:

on ‎06-10-2012 12:06

on ‎06-10-2012 12:06

Many users are reporting similar issues (see the iPhone section). You need to report it to O2 (call 202) and hopefully they will investigate. It seems it is an issue with iOS6.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 86: Prestigious
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on ‎06-10-2012 12:06

on ‎06-10-2012 12:06

There is another thread related to your issue. You might want to take a look at it.

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iPhone-5-iOS6-massive-data-usage/td-p/309...

I DO NOT WORK FOR O2



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Toby
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on ‎06-10-2012 12:12

on ‎06-10-2012 12:12

Hi guys, I have moved this to the iOS section slight_smile

Toby
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Anonymous
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In response to MI5

on ‎06-10-2012 12:13

on ‎06-10-2012 12:13

That's great. Thanks very much!
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