Iphone5 water damage - really?

[Anonymous]

I am so confused, can someone solve this mystery!  I got my Iphone5 7 mos ago.  I have NOT dropped my iphone5 in water, or excessively splashed it.  Yes, I have used it in the rain. 

The home button has quit working; however not putting a high correlation to the rain as the home button on my husbands and my daughters also only work sporadically, so both rely on the assist.  I hate the assist and as my iphone is only 7mos old, took it in to O2 to be repaired.  Repair department said £194 for fixing or £199 for replacement iphone.  I asked for it back.  I asked for explanation from store and they said it could be due to having it in humid areas (e.g. the shower room).  That seems to contradict the last info out from Apple http://support.apple.com/kb/ht3302 

Upon examining iphone "water sensor" by sim card is still white.  I realise there are 2 other sensors which are internal and hard to get water to.

How have my water sensors been activated?

I am slightly confused as - I returned my leased iphone in Feb2013 only to learn there was water damage with that phone as well --- really? Again that iphone was not dropped in water.... the most it was in my pocket in the rain.  BUT THIS IS ENGLAND!!!

2 phones not dropped in water but yet 2 "water damage" charges from O2.

[MI5]

Because they dodgy spanners who will try and rip off customers (like every Insurance company) unless you stand your ground and (unfortunately) fight for what you pay for - Absolutely disgusting practice....

[jonsie]

If all else fails check your home insurance.

[jonsie]

....and get rid of your O2 insurance!

[MI5]

and take them to court for all the wasted premiums you've paid out.....

[perksie]

Whoa up lads, this isn't finished yet.

I'm sure this will be looked at again by O2 Insure and may well be settled.

Then abbieculvo can cancel the policy!!!! 🙂

[Bambino]

I certainly do hope that happens, but it shouldn't have reached this point in the first place.