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I phone 11

Ralph21
Level 1: Joiner
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I have just upgraded from iPhone 7 to 11 using same sim and number. Now can’t use messenger, what’s app etc then suddenly drops several messages through at once. Also VPN dropping in and out continuously

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MI5
Level 94: Supreme
  • 123836 Posts
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@Ralph21 

Check the network status here O2 Service Status

Help guide here also Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123836 Posts
  • 611 Topics
  • 20043 Solutions
Registered:

@Ralph21 

Check the network status here O2 Service Status

Help guide here also Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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