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Jabbashut
Level 1: Joiner
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on ‎26-06-2023 06:47

on ‎26-06-2023 06:47

I have got spend cap set at £0. Yet it still buy things from ITunes instead of using my bank details set on my apple account. How can I stop this happen 

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madasaf1sh
Level 78: King of Kings
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on ‎26-06-2023 07:35

on ‎26-06-2023 07:35

@Jabbashut 


You need to remove the o2 payment option from iTunes and the App Store. 
Details on how to do it are below:

 

https://support.apple.com/en-gb/HT203905#:~:text=Open%20the%20Settings%20app.,Delete%20button%2C%20t....

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

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madasaf1sh
Level 78: King of Kings
  • 12239 Posts
  • 73 Topics
  • 3253 Solutions
Registered:

on ‎26-06-2023 07:35

on ‎26-06-2023 07:35

@Jabbashut 


You need to remove the o2 payment option from iTunes and the App Store. 
Details on how to do it are below:

 

https://support.apple.com/en-gb/HT203905#:~:text=Open%20the%20Settings%20app.,Delete%20button%2C%20t....

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
  • 152352 Posts
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on ‎26-06-2023 07:42

on ‎26-06-2023 07:42

@Jabbashut 

Ask O2 to put a charge to mobile bar on your account which will prevent any other charges to your account.

Guide: O2 BARs 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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