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Error 106 with cellular activation of Apple Watch Ultra

Sharpy_G
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Just ported my number to O2 from Tesco so I can also use my new Apple Watch Ultra

but all I get is Error 106 during activation 

Can anyone assist please ?

cheers 

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pgn
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@Sharpy_G wrote:

Still not working and still same error code. Not sure what the problem is, but would like to know 


As would many others, @Sharpy_G - and it is @O2Sarah- in again this morning, as she was the one helping you earlier, looking back up the thread.

Apple watch and phone versions at latest, eSIM in watch reset and a brand new SIM ans Sim Swap for the phone are some of the fixes. Also make sure your monthly payment is by direct debit, I read somewhere once. 🤷

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pgn
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Did you get any further forward with Advisor help, @Sharpy_G?

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Sharpy_G
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Nope. O2 seem to have no solution here. 

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pgn
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@Sharpy_G wrote:

Nope. O2 seem to have no solution here. 


@O2Emma is on this evening, @Sharpy_G - if you feel up to it. Watch for a message in a while, I expect.

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O2Emma
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Hi @pgn Thanks for tag .

We are investigating the error 106 appears to be linked to numbers mainly that have been with Tesco mobile previously unfortunately we have no timescale for a resolution date for it as per last update that we had . Really sorry about this as I know taking a longer than expected time to get a resolution.

Hi @Sharpy_G I will send you a private message if you wish to discuss further.

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