cancel
Showing results for 
Search instead for 
Did you mean: 

Delivery

Annababa
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

My Apple Watch is due to arrive Saturday 9th April, I paid extra delivery for this.  Dpd tracking says it will be delivered Monday… not happy about having paid for next day delivery and then wait over the weekend 

Message 1 of 2
118 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 78: King of Kings
  • 19818 Posts
  • 961 Topics
  • 2810 Solutions
Registered:

@Annababa If you've paid extra for a delivery date that hasn't been fulfilled you'll need to speak to customer service to be reimbursed.

Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
109 Views
1 REPLY 1

Bambino
Level 78: King of Kings
  • 19818 Posts
  • 961 Topics
  • 2810 Solutions
Registered:

@Annababa If you've paid extra for a delivery date that hasn't been fulfilled you'll need to speak to customer service to be reimbursed.

Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 2
110 Views