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Data

Anonymous
Not applicable

on ‎23-09-2017 19:43

on ‎23-09-2017 19:43

Hello
I’ve just had a text message off o2 saying I’ve used 80% of my data and went to check my o2 app to see how much data I had left,and I still have 15gb of data left out of 20gb. I’m now comfused someone please help. TIA
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jonsie
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on ‎23-09-2017 19:48

on ‎23-09-2017 19:48

Check it again after midnight when the system updates. 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎23-09-2017 20:01

on ‎23-09-2017 20:01

You can always ask on live chat if it was a mistake http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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on ‎25-09-2017 17:22

on ‎25-09-2017 17:22

Good evening @Anonymous welcome back to our forum. slight_smile Did you check in My O2 again as mentioned above in case the info had updated? Let us know if you're still experiencing any issues or if you're all good!

 

Thanks @jonsie & @MI5!

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