Charges

[Anonymous]

This is the phone my daughter uses and I have just noticed a number of charges going to the same destination and costing 33pence a go. The destination number is 00000000001234 and has only been charged from 19 January 2015. The contract for this phone has unlimited texts and she is still within her gb usage. I have been through the phone and she has not received or sent any media/photos to any number at the times we have been charged. She has assured me that nothing has been deleted (if this is the case - I'll deal with that!) I would really appreciate it if you can offer any insight into these charges.

Thank you

Sharon  

[MI5 · Accepted solution]

It is the number used when you send an sms message to an email address.
Usually when selecting a contact the person will accidentally select an email address or that particular contact has only an apple id registered to an email (probably using an iPod and not an iPhone)

[MI5]

You can also check this Apple forum thread for help
https://discussions.apple.com/thread/3896167

[Anonymous]

This is an older thread but it does mention the number you state. 

http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/ios6-Defaulting-to-MMS-messages/td-p/3725...

[MI5]

Also previously discussed here http://community.o2.co.uk/t5/Apple-iOS-Devices-iPhone-iPad/iPhone-sending-MMS-messages/td-p/115808

[Anonymous]

Thanks - have double checked with her phone and the charges coincide with texts sent to another iphone but have sent to his email address rather than the phone - Have turned off MMS so hopefully this won't happen again - Bit peeved we didn't know you get charged when this happens!!!

Thanks again

Sharon 

[Anonymous]

PS thanks for changing the number so quickly - realised my mistake but you'd already taken her number down - so thanks for that too 🙂

[MI5]

Happy to help and welcome to the community