Cannot connect to internet.

[Anonymous]

I got a iphone 3 I use it about 4 years,but 2 weeks ago I've updated it and since this time I can't connect it with internet.My tarif  is monthly payment including 500mb internet.

Yesterday I went to O2 shop and they told me that I'll have my internet after 24 h
but I still have not.That make me nervous and confused.

Could you help me,please?
Thank you,all the best!

[MI5]

Have you tried resetting your network settings on the phone?

[Anonymous]

Not

[Anonymous]

How to do that?

[MI5]

Settings > General > Reset

[Anonymous]

I've just tried that and nothing.. is the same again

[AlignedChaos · Accepted solution]

If the O2 shop said you will have your internet after 24 hrs, it sounds like, maybe, they changed something on your account.

It would be worth you ringing O2 from your phone (202) and asking them to verify you have the idata APN's set (access points for internet etc) on your account.

[jonsie]

idata bolt on make sure the APN settings are idata.o2.co.uk

standard data bolt on APN setting should be mobile.o2.co.uk

You can also try resetting by holding the sleep and home buttons down until you get the Apple logo.

If you change any settings always reboot the phone.

Let us know how you get on.

[Anonymous]

Try a restore via iTunes 

[MI5]

This thread has been moved without any reference to the OP in the original position and with only half the answers that the previous thread had received...?