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About my Pay monthly contract and sim

Anonymous
Not applicable

Hi, About 10 minutes ago I just ordered a pay monthly phone and sim but the thing is I didn't realise I could use my old sim in the phone and I don't know if I can cancel the sim after purchase?

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Anonymous
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You don't need to cancel. Just pop your current sim in your new phone & pop the other one in a drawer as it comes blank anyway

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Anonymous
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You don't need to cancel. Just pop your current sim in your new phone & pop the other one in a drawer as it comes blank anyway
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Anonymous
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Just realised I will need the sim after all, after my contact finishes, Thank you anyways slight_smile 

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MI5
Level 94: Supreme
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Registered:
If you've ordered a new contract and not upgraded you will need to cancel your old contract.
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...
You won't need the PAC as staying with o2 but you will need to call CS to transfer your number to the new contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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