Solved: Lost phone

Anonymous · ‎25-12-2016

I lost or my phone has been stolen

Bambino · ‎25-12-2016

@AnonymousYou must call customer service and report it. http://www.o2.co.uk/contactus You should also report the loss to the police and get a crime number.

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎25-12-2016

@AnonymousYou must call customer service and report it. http://www.o2.co.uk/contactus You should also report the loss to the police and get a crime number.

I DO NOT WORK FOR O2

Cleoriff · ‎26-12-2016

Although the number for lost and stolen is open for 24 hrs a day... you have to stay on the phone to the very end of the IVR.

You could also report the loss via this online link https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

Veritas Numquam Perit

MI5 · ‎26-12-2016

Community help here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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