Solved: Re: xperia Z3

Anonymous · ‎07-09-2015

my phone is a couple of weeks old , when making calls i can hear who i am ringing but they can't hear me. Any ideas how i can rectify this ?

Anonymous · ‎07-09-2015

I had this on my other halfs Z1. It was caused by an upgrade to the software. We removed the sim and re-fitted it and it was all good after that. The Sony software updates always seem to break something when they happen

View solution in original post

viridis · ‎07-09-2015

If within 14 days return for replacement, if past that, return to SONY for repair.

MI5 · ‎07-09-2015

Make sure you don't have a case or screen protector etc covering the mic hole too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎07-09-2015

I had this on my other halfs Z1. It was caused by an upgrade to the software. We removed the sim and re-fitted it and it was all good after that. The Sony software updates always seem to break something when they happen

Anonymous · ‎08-09-2015

Thanks this seems to have worked

MI5 · ‎08-09-2015

Good news.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-09-2015

Good to hear

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