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watch 3 connected to O2 but not making calls

Watch3
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Hello,

I have my wath 3 working prefect until two weeks ago, the problem is that while im outside and the phone at home, the watch still shows "standalone - O2 UK" but actually not connected to the phone, i cant make and recieve calls, no emails.....etc.

just to mention, working perefeclt when connecting via bluetooth.

any help please?

 

Thank you
Feras

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MI5
Level 94: Supreme
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Have you tried rebooting your phone @Watch3 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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@Watch3 

Check you still have WiFi and 4g calling enabled on phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Watch3
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Hi,

Thank you for reply, yes still have WiFI ad=nd 4G enable

Thank you

Message 3 of 6
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MI5
Level 94: Supreme
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Registered:

Have you tried rebooting your phone @Watch3 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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Watch3
Level 1: Joiner
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Hi,

Thank you, i just did reboot and seems working now, although the the connection not stable but i believe this is network issue.

 

Thank you very much

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MI5
Level 94: Supreme
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Welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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