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Anonymous · ‎19-03-2017

Does anyone know how I can stop getting adverts on my HTC desire 626? When they come on, at all hours they are annoying. I can turn the phone on silent in case I miss a call or text. But getting adverts at all hours is a nightmare too.

MI5 · ‎19-03-2017

What adverts are they?
General spam will be coming from free apps - either pay for the ad free versions of the app or delete them.
If they are o2 text ads you need to turn off your marketing preferences in your MyO2 under the "More" tab at the top right of the main page http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-03-2017

What adverts are they?
General spam will be coming from free apps - either pay for the ad free versions of the app or delete them.
If they are o2 text ads you need to turn off your marketing preferences in your MyO2 under the "More" tab at the top right of the main page http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎28-03-2017

Hey @Anonymous how are you getting on? Did you manage to sort out the ads with the above advice from MI5?

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