Solved: Re: nexus player - Page 2

Anonymous · ‎09-05-2015

Hey i just purchased a nexus player today and for some weird reason i can't purchase anything on the google play store on the nexus player, i can purchase stuff on my s5 but not the nexus player just keeps telling me "an error has occured. please try again later"

Any ideas why i can't buy stuff on my nexus player? I can redownload any stuff i have bought in the pasted but can't buy new stuff?

jonsie · ‎10-05-2015

Get in touch with their support and hopefully they will sort it for you.

I have version 5.4.12 so try uninstalling updates to Google play which should then replace it with the latest version.

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Anonymous · ‎10-05-2015

I would personally update everything first and then try again, and then if it still doesn't work than ring their support.

MI5 · ‎10-05-2015

Android will notify you when you have any updates. If none are showing in play store >My apps then there aren't any.
Not all devices use the same version.
As I said previously, Google support is the only way you will likely get this sorted.

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jonsie · ‎10-05-2015

Seems to be on an older version of Google play, not that it should make a difference....

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MI5 · ‎10-05-2015

It won't.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎10-05-2015

Thought so but hey ho

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perksie · ‎10-05-2015

This player seems to be a bit limited from what I've read: http://www.techradar.com/reviews/audio-visual/av-accessories/nexus-player-1271514/review

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Anonymous · ‎13-05-2015

Any updates on this @Anonymous ?

Anonymous · ‎13-05-2015

Yeah, it seems that when i made a purchased from the google play store on the player using my google play credit that got the ball rolling for my debit card to be used making purchases through my nexus player, really strange but everything is working fine now, i wasn't able to make purchases either on the google play movies app neither on my nexus player till i used my google play credit first, which i only had 50p on... i bought a game for 40p using the credit then my debit card kicked in to play. Like i said before it was like google was blocking me from making purchases on my player till i used my credit

perksie · ‎13-05-2015

The weird and wonderful ways of Google, glad you found the solution.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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