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lost phone

Anonymous
Not applicable

on ‎04-03-2017 16:22

on ‎04-03-2017 16:22

lost my phone is there any way to lock it or block

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Bambino
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‎04-03-2017 16:57 - edited ‎04-03-2017 17:00

‎04-03-2017 16:57 - edited ‎04-03-2017 17:00

@Anonymous  Please contact customer service. They will block your phone and issue you with a new sim card.

http://www.o2.co.uk/contactus

Edit: Also take a look at this link: http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

I DO NOT WORK FOR O2



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MI5
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on ‎04-03-2017 17:14

on ‎04-03-2017 17:14

There is also a community help guide here
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Lost-or-Stolen-O2-Device-How-to-Report-it/m-p/1...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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