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locked after restart

rosie6
Level 1: Joiner
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I restarted my galaxy s7 and have forgotten my password. is there any way to fix this without doing a hard reset as I dont want to lose everything on the phone.. thanks

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MI5
Level 94: Supreme
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Enter the wrong password around 10 times and you'll get a message asking if you want to unlock with your Google account details.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Enter the wrong password around 10 times and you'll get a message asking if you want to unlock with your Google account details.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Hi @rosie6! Did the above suggestion from @MI5 help you out with your phone? Please do let us know how you're getting on. slight_smile

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