Solved: galaxy s10

punky · ‎22-09-2019

my boy was using my phone to play games while it was charging.the phone i assume ran out of charge and shut down.now it wont charge any ideas.

MI5 · ‎22-09-2019

@punky

Firstly, try a different charger and / or lead.

Next check for any fluff or muck in the charge port.

Sometimes, it can take a while to charge if the battery is very flat, so make sure you leave it plugged in for a good while.

A final thing I can think of is holding volume down and power whilst inserting the charger as this can kick start it too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-09-2019

@punky

Firstly, try a different charger and / or lead.

Next check for any fluff or muck in the charge port.

Sometimes, it can take a while to charge if the battery is very flat, so make sure you leave it plugged in for a good while.

A final thing I can think of is holding volume down and power whilst inserting the charger as this can kick start it too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎23-09-2019

Good morning @punky! How are you getting on with the Galaxy S10, did you manage to get it charging again? Any help from the advice below by @MI5 ?

O2

galaxy s10

Photos

No signel

PAC code

Google Play

Honor free gift magicpad 2

Photos from WhatsApp automatically been saved to g...