Solved: disconnected bill

Anonymous · ‎20-03-2015

Iv paid my bill but it still says disconnected bill

MI5 · ‎20-03-2015

That means the contract has been cancelled - you need to contact CS http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-03-2015

That means the contract has been cancelled - you need to contact CS http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-03-2015

Hi

I'd give CS a quick call, they should be able to sort it out for you

jonsie · ‎20-03-2015

Call them as soon as possible or they will bill you for the full amount of the remaining minimum period.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎20-03-2015

To avoid this in the future set up a direct debit.

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