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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 6938 Views
  • 2 replies
  • 2 kudos

Resolved! New nano simcard for my old number.

Hello! I have a new phone which requires a nano simcard (Huawei honour 5c).How can I get one for my current number? Thank you very much!

Anonymous by Not applicable
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  • 2 replies
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Resolved! October OTA update for Note 4

Hi,Ever since the latest update got rolled out to my Note 4 (which I bought sim-free - full price), O2 is forcing the phone to Wifi Extra connection completely ignoring my preference of not automatically switching to a Wifi service I didn't select. B...

Anonymous by Not applicable
  • 3249 Views
  • 8 replies
  • 0 kudos

Resolved! Changing homepage on chrome for note 4

Hey guys can you help please whenever I open chrome on note 4 it automatically takes me to the o2 homepage is there a way to change I can remember doing it once before but my memory is like the proverbial sieve many thanks in advance guys and girls.

nevzy31 by Level 4: Observant
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Resolved! Text Messaging Issue with Microsoft Lumia 650.

Hi, I have an issue with my Lumia 650 purchased recently. The phone runs an 02 pay monthly SIM & is set to that under Mobile Operator Settings. However, the SMS centre number keeps defaulting back to a pay & go number ending "2035". This prevents me ...

Anonymous by Not applicable
  • 3698 Views
  • 14 replies
  • 0 kudos

Unlocking

I tried to get my fone unlocked through o2. Got an email back saying I've not got an o2 device. Anyone else had this?

Anonymous by Not applicable
  • 1981 Views
  • 2 replies
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Phone replacement

I am getting nowhere with 02...and I have been trying since March to get this resolved , will someone please sort this out.. It concerns:1) a replacement HTC phone and b) a credit for £70.

Anonymous by Not applicable
  • 2253 Views
  • 4 replies
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Resolved! Change number

Hi all, I'm thinking about changing my number as getting a number of dodgy texts which are costing me money, what do I need to do to back up my texts and contacts? any advice would be appreciated, I have a Samsung S6, regards

Anonymous by Not applicable
  • 3488 Views
  • 3 replies
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Resolved! can't view my bill.

I updated my sim contract to a phone contract and I can't view my new bill "my 02" is just showing me my old bill. How do I sort this out I've been to an 02 shop but they couldn't help me any ideas please???

Anonymous by Not applicable
  • 5364 Views
  • 7 replies
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Resolved! Being charged for using emoticons in my text messages!

I have only recently been using emoticons in messages to my partner, and just found out from my monthly bill being charged 33p for the priviledge! My partner is on Vodafone contract, no charge on hers, so why are O2? Actually I thought there was some...

Anonymous by Not applicable
  • 4062 Views
  • 7 replies
  • 1 kudos

OnePlus 3

Very frustrating and disappointed with this service. Did check with CC and was promised to have this available in 2-3 days. But now they let me know they have been Out of stock since 1 week. So why much promises on CC and website. Misleding the custo...

Anonymous by Not applicable
  • 2971 Views
  • 8 replies
  • 0 kudos