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FAQs: Android devices

Hi all, welcome to the Android devices board! Here you can ask questions related to Android devices and get answers from other members of our Community. You can also post a review of your current Android device. If you're new and want to know more ab...

Marjo by Former Staff
  • 2 replies
  • 2 kudos

Resolved! 4G calling

Can anyone tell me when 4G calling is coming to Cardiff please?

Resolved! Nokia 8 on O2

Hi, this is my first forum post on the Community so apologies if this is in the wrong board.Does anyone know if or when the Nokia 8 will be available direct from O2? I've seen it's at Carphone Warehouse, but I'd rather upgrade and get it directly fro...

Anonymous by Not applicable
  • 8 replies
  • 1 kudos

"Call ended" immediately

When I try to call an international mobile number from my O2 Pay & Go Unlimited my call is ended immediately. The same happens to my wife. We are able to call the same number from a BT landline no problem. We are able to call to other international n...

Anonymous by Not applicable
  • 4 replies
  • 0 kudos

Android security patch not provided by O2! (and major updates?)

Hi, I bought a Pixel 2 XL last week. I was trying to get the latest security patch (Oct 2), so I contacted O2 because I haven't got it yet. Custormer service (chat) said to me that O2 doesn't realise security patches. Even, they didn't answer me whet...

Anonymous by Not applicable
  • 27 replies
  • 0 kudos

new online phone purchase

Hello, within the last 30 minutes I purchased a new phone online, the completion page stated an email has been sent conforming the order details, but I have not received an email so far. Should I read anything into this or am I being too efficient?

Anonymous by Not applicable
  • 5 replies
  • 0 kudos

Resolved! Not Turning On_Samsung A3

My Samsung A3 isn't switching on, I thought it was out of charge but have tested it on multiple samsung chargers now, none of which have worked, I have tried reseting but this did nothing. I got the phone from O2 in September after I sent in my broke...

Anonymous by Not applicable
  • 6 replies
  • 0 kudos

Phone Repair

Recently sent my phone to repair, about two days later i recieved a text saying they were waiting for parts if they dont arrive in five days a new phone would be sent, its been six days and ive heard nothing from then, used the track repair option on...

Anonymous by Not applicable
  • 13 replies
  • 0 kudos


Hi Facebook works fine on my pc but won't connect at all on my new Samsung j5 2017. Downloaded the latest app still no joy. Any ideas?

Ally6 by Level 1: Joiner
  • 27 replies
  • 0 kudos

Resolved! Samsung S7 Mystery Issue

I have a mystery issue with Screen surrounding Home Button on Samsung S7. No other problems/bleeding with Main Screen. Phone hasn't been dropped - or been wet. Any one had a similar issue? I have O2 Insure - wondering if to replace entire Screen etc.

Photo on 15-11-2017 at 13.30 #2.jpg
Anonymous by Not applicable
  • 10 replies
  • 0 kudos

Resolved! Technical issue

Hi, my wife has a samsung galaxy A3, she put a password to lock her screen. We have tried several times to unlock the screen without success, is there a way she can unlock the phone or reset the phone without losing the content?Thankyou