Xperia Z3 static screen

[Anonymous]

Is anyone else having this issue with their Z3? I have noticed on the sony forums that quite a few people are having this particular problem where the phone will show colourful static for a split second or sometimes even longer (2 seconds on mine at one point). It usually happens when using the camera or watching video.

[Anonymous]

I hope you find a reasonable resolution.

[jonsie]

Let us know how you get on with this, no doubt it will help someone else with the same problem.

[viridis]

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@Anonymous wrote:
I hope you find a reasonable resolution.

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@1080p @ 424 ppi 

Very reasonable 

[jonsie]

Very good!

[Anonymous]

I contacted o2 today and they are going to send a replacement phone out within 3-5 days.

I did ask about the possibility of going into a local store and collecting the new one and dropping off the old one but no go.

I'll let you know how i get on with the new handset.

Thanks again for the help.

[Anonymous]

A good resolution.

Hope all goes ok with the replacement.

[MI5]

All the best with the new one....

[jonsie]

It's good to see they are replacing it for you. Good luck

[Anonymous]

Glad you're getting a replacement phone!

One question though, did you originally purchase the phone online or in-store?

The reason I ask is that I don't understand why they couldn't arrange with a store to let you drop in and exchange the phone. The only reason I could think of is that you signed up for the phone online...although I don't see that as a valid reason!

[viridis]

That would be what id think. O2 stores are a different entity than online.