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Wifi calling on Huawei Nova 5T

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GeordieTrev
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on ‎26-05-2020 19:33

on ‎26-05-2020 19:33

Just got my new phone today, Huawei Nova 5T. Previously always had iphones. What I'm struggling with is turning on the wifi calling. Can anyone point me in the right direction. Thanks

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Cleoriff
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on ‎26-05-2020 19:41

on ‎26-05-2020 19:41

Hi @GeordieTrev 

All info here https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling 

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Cleoriff
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on ‎26-05-2020 19:41

on ‎26-05-2020 19:41

Hi @GeordieTrev 

All info here https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling 

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎26-05-2020 21:58

on ‎26-05-2020 21:58

@GeordieTrev 

It doesn't look like that phone is capable of wifi calling on O2.

The only Huawei phones listed are:

Huawei Mate 20 X 5G, P20 and P20 Pro

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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rajverma3135
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on ‎14-08-2020 21:36

on ‎14-08-2020 21:36

I have confirmed with O2, Huawei Nova 5T isn't compatible with WiFi calling yet as the software isn't enabled, o2 need to activate this their end. Huawei has confirmed Nova 5T is capable of this feature.

I am sure it will have this feature in future with future updates but clearly its not on priority for o2.

Hope this helps.

Cheers
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MI5
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on ‎15-08-2020 09:19

on ‎15-08-2020 09:19

That's correct.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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