Wifi calling button

[Anonymous]

I have enabled wifi calling with o2. When i follow the video guide it says to go to settings, connections and turn wifi calling on but i cant find a button that says that

[Cleoriff]

@AnonymousWhat device are you using?

[MI5]

What phone do you have and where did you get it from?

[Anonymous]

Samsung7

[Anonymous]

Samsung 7 from cex 4mths ago

[MI5]

If it wasn't originally an O2 phone it won't work.

[Anonymous]

Wow. I will check but if it was an unlocked phone from another network u r saying i wont be able to get wifi calling ?

[MI5 · Accepted solution]

Yes, I'm afraid so.
See O2 link here https://www.o2.co.uk/connectivity/wifi-and-4g-calling

[Anonymous]

I have an S7 Edge from O2 on an O2 contract. Sometimes the Wi-Fi calling switch in settings just disappears.

Somebody posted a fix that can work intermittently..Basically enable flight mode, then disable it, wait one minute then it reappears....sometimes... This to me seems very flaky and I have my  thoughts on what their issue is and why this happens.

This also affects those who have the icon one minute and it's gone the next. Just use the flight mode get out. It will still keep on happening though until O2 fix their parameters. Seems like a simple resolution on the surface.