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Why won't my MMS Picture go through with text messages.

Anonymous
Not applicable

Hello,

 

I have a J3 Galaxy Samsung phone.

 

I can send ordinary texts but when I attach a mms picture they just keep failing.

 

I have turned my wi-fi off and put the mobile data usage on but still have the same problem.

 

I would be very grateful if anybody has any suggestions.

 

Thank you

Lesley

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MI5
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@Anonymous wrote:

I think you may find that the picture messages are not part of the £10 bundle.  I mention this as had exactly the same issue until I had extra credit on my account and realised that when I sent a pcture message my balance was reduced by 30p.. so think you may find they are charged for.  Hope that helps


Correct,  as per the marked solution. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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