Virus
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on 27-09-2021 15:46
Hi my phone was infected with a virus so 02 informed me they were blocking my outward text messages and to remedy this I needed to do a factory restore, I have done this but my text messages are still blocked. Does anyone know how to remedy this.
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on 27-09-2021 16:16
I've never heard such rubbish.
Call O2 again and get someone sensible to look into it.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 28-09-2021 11:54
If you are concerned your phone has a virus, try downloading an app called Malwarebytes from the Google Play store and run it @Daeda23
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
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on 28-09-2021 15:57

