Unlock samsung s6

[Anonymous]

I am trying to unlock my Samsung galaxy S6 that I bought from Carfone Warehouse on an O2 contract, though O2 has said that as I did not buy the phone from them, they cannot unlock the phone. After then speaking to Carfone Warehouse, they said that only an O2 (i.e. my network provider) can unlock the phone. Could you please advise me on the situation?

[Cleoriff · Accepted solution]

Hi @Anonymous if bought from CPW the phone will already be unlocked. Just try another sim in it...

[Cleoriff]

If it was actually locked... ie bought from O2 directly, then unlock advice is here though you really shouldnt need it at all https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

[Anonymous]

Thank you I tried the aim card change and the phone was already unlocked

[MI5]

You're not the first to be told by CPW that they can't unlock their own phones which are never locked anyway.
You'd think they'd know that?

[Cleoriff]

Hi @Anonymous  Good news. Pity CPW didn't know this!

Glad you are sorted anyway and welcome to the forum