@jj11
o2 havent locked devices for the good 4 or 5 years.
But if it is older than that then look here Guide: Unlocking an O2 phone to use a different SIM card
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu
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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
