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on 04-08-2023 11:49 - last edited on 04-08-2023 12:15 by Breanna
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on 04-08-2023 11:49 - last edited on 04-08-2023 12:15 by Breanna
I am being charged for two numbers by you - £8.20 for [Removed], which I never use as I have another number ([Removed] - previously Virgin Mobile) that I do use. Apart from the fact that I can never check my bill for the [Removed] number, I do not understand why I am being charged for two number, one of which I never use. Can you please clarify why I am being charged £8.20 per month for the [Removed] number and I cannot access my bill for the phone number I do actualy use?
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on 04-08-2023 11:51
You need to cancel the number you don't use
Guide: Cancelling Your Contract
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
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on 04-08-2023 11:51
You need to cancel the number you don't use
Guide: Cancelling Your Contract
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202