cancel
Showing results for 
Search instead for 
Did you mean: 

Tu Go app problem

Anonymous
Not applicable

Hi, my name is terry captain, and I am a new joiner.

 

I have a problem getting the Tu Go app to start after downloading it.

My android version is 2.3.6 gingerbread.

 

Any help would be most appreciated.

Message 1 of 6
3,294 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Anonymous
Not applicable
Thanks Bambino. I'm on o2 monthly sim only.

View solution in original post

Message 4 of 6
3,282 Views
5 REPLIES 5

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3854 Solutions
Registered:

I think you need a new phone. Not sure if the app will work on such an old OS. What tariff are you on?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 6
3,289 Views

Anonymous
Not applicable

Hi  there,

 

These are the requirements for android for TUgo

 

Any phone or tablet running Android 4.0 or above.
 note: Users may be able to download on Android version 2.3 or above, however it's recommend using it on 4.0 as it does not perform as well.

Message 3 of 6
3,283 Views

Anonymous
Not applicable
Thanks Bambino. I'm on o2 monthly sim only.
Message 4 of 6
3,283 Views

Bambino
Level 86: Prestigious
  • 24641 Posts
  • 1084 Topics
  • 3854 Solutions
Registered:

As you can see from the post of rosadosc above yours. the app doesn't run well on older versions of Android. Treat yourself to a new phone. From the sound of it, you haven't done that for some time. wink

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 5 of 6
3,266 Views

jonsie
Level 94: Supreme
  • 98650 Posts
  • 617 Topics
  • 7252 Solutions
Registered:

Gingerbread. ...Didn't know there was anything still running this. Definitely time to treat yourself. 

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie




<script
<script src="https://elfsightcdn.com/platform.js" async></script>
Message 6 of 6
3,232 Views