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Top up and tariff

Ummay_Jahan
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

Hello

I topped up 3 times today. £10, £10 and £15. But balance still shows £0.

I need to start £15 tariff urgently. 

Thanks 

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madasaf1sh
Level 67: Unsung hero
  • 5627 Posts
  • 32 Topics
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Registered:

@Ummay_Jahan 

 

Call Customer Services on 4445 and they can change you to the new tariff today. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 67: Unsung hero
  • 5627 Posts
  • 32 Topics
  • 1813 Solutions
Registered:

@Ummay_Jahan 

 

Call Customer Services on 4445 and they can change you to the new tariff today. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 2
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