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Text message spam

cheti111
Level 1: Joiner
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I keep getting text messages with "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please go to www.o2.co.uk/help and search on voicemail for help." Can anyone help how to resolve? I have no need for visual voicemail and have not tried to activate this.

Thanks
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jonsie
Level 94: Supreme
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You need to go into the phone settings @cheti111 

Deactivate visual voicemail in the connection settings

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jonsie
Level 94: Supreme
  • 86787 Posts
  • 594 Topics
  • 5057 Solutions
Registered:

You need to go into the phone settings @cheti111 

Deactivate visual voicemail in the connection settings

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 2 of 4
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Marjo
Former Staff
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Hi there @cheti111 , welcome to our community. slight_smile Just wanted to check in to see if you managed to make any progress with the visual voicemail issue since you last posted. Any help from the above advice from @jonsie ?

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cheti111
Level 1: Joiner
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Thanks. The issue is now resolved.
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