Text message spam

[cheti111]

I keep getting text messages with "Sorry, your number doesn't support Visual Voicemail, so we can't set it up yet. Please go to www.o2.co.uk/help and search on voicemail for help." Can anyone help how to resolve? I have no need for visual voicemail and have not tried to activate this.

Thanks

[jonsie · Accepted solution]

You need to go into the phone settings @cheti111 

Deactivate visual voicemail in the connection settings

[Marjo]

Hi there @cheti111 , welcome to our community. Just wanted to check in to see if you managed to make any progress with the visual voicemail issue since you last posted. Any help from the above advice from @jonsie ?

[cheti111]

Thanks. The issue is now resolved.