Solved: Sony Xperia Z4 unlocking on O2 by non )2 customer

Anonymous · ‎15-03-2017

Hi as above.

I am not an O2 customer however I went into O2 shop to day to get my Xperia Z4 tablet unlocked as it's locked to O2 and they said they don't do it in the shops and I have to call customer services.

Has anyone got a number for unlocking..?

gmarkj · ‎15-03-2017

Best bet will be 0344 8090202 and best time will be between 8am and 8:30am.
Have you tried a different sim in it to check it is locked?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

View solution in original post

gmarkj · ‎15-03-2017

Best bet will be 0344 8090202 and best time will be between 8am and 8:30am.
Have you tried a different sim in it to check it is locked?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎15-03-2017

You will be needing an O2 sim to complete the process though.
Details here https://community.o2.co.uk/t5/Other-Products-and-Services/Unlocking-an-O2-phone-to-use-a-different-S...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎22-03-2017

Hey @Anonymous how are you getting on with your tablet? Did you get it unlocked in the end?

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Sony Xperia Z4 unlocking on O2 by non )2 customer

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