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Sony Xperia M email setup

Anonymous
Not applicable

on ‎01-09-2014 17:33

on ‎01-09-2014 17:33

I have set up my o2 email address on my new phone and no problem receiving emails but I cannot send one from the phone.  Any ideas?

 

I've just spent the best part of an hour with o2 gurus on something else and before I lose the will to live thought I would try a different tack with this query.

 

Thanks

 

John

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Anonymous
Not applicable
In response to MI5

on ‎01-09-2014 19:20

on ‎01-09-2014 19:20

I am connected via wifi.

 

SMPT server - smtp.o2.co.uk

Port - 25

Security type - None

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MI5
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on ‎01-09-2014 19:25

on ‎01-09-2014 19:25

Ah, right sorry.
So can you turn off wifi and try sending on mobile data then?
Who is your broadband provider now?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎01-09-2014 19:37

on ‎01-09-2014 19:37

broadband supplied by Sky and no problem running email through my pc.

 

will have to check mobile data later and will let you know

 

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MI5
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on ‎01-09-2014 19:42

on ‎01-09-2014 19:42

OK, I'll see what I can find for you....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
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on ‎01-09-2014 19:46

on ‎01-09-2014 19:46

This help page from Sky suggests you should still be working OK for now but may help you if you follow the other links provided on the page http://helpforum.sky.com/t5/Sky-Broadband/Email-accounts-from-O2/ta-p/1490659
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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