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Smart lock on S5 lolipop 5.0

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Anonymous
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on ‎25-01-2015 13:11

on ‎25-01-2015 13:11

Hey there folks.

My o2 S5 updated to 5.0 lolipop OTA a couple days ago. No stability issues and running well.

However, one of the features I was greatly anticipating was the smart lock feature. Having the ability to have lock screen disabled in trusted areas would have been great.

But (there's always a but) I'm afraid I can't find it. It simply isn't there in the security menu in settings. No smart lock sub menu is listed. Nothing, nada, nill and zilch.

Any ideas? Has it been left out for some reason? Googling extensively brings up nothing apart from many articles on how to enable and use it (which ive followed).

 

Specs,

Android version 5.0

Baseband version - G900FXXU1BNL9

Kernel version - 3.4.0-3624618 dpi@SWDD5623#1 Thu Dec 18 17:35:48 KST 2014

Build number - LRX21T.G900FXXU1BNL9

Security software version - MDF v1.1 Release 4 

                                                 VPN v1.4 Release 3

Knox version 2.3

 

Thanks in advance for any info/suggestions. 

 

Jase..

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jonsie
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on ‎20-02-2015 16:14

on ‎20-02-2015 16:14

Uninstall updates and it will ask you if you want to replace it with the factory version. Apps manager.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎20-02-2015 16:17

on ‎20-02-2015 16:17

@Anonymous wrote:
What just turn my phone on and off?

Yes, if it doesn't update automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎20-02-2015 16:22

on ‎20-02-2015 16:22

Shouldn't it update automatically?
i uninstalled google play services, then i got a notifaction telling my apps required me to update google play services so i did, services updated back to 6.5.99 but i now have trusted places and trusted devices but not trusted faces haha!
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Anonymous
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on ‎20-02-2015 16:30

on ‎20-02-2015 16:30

How come I'm on 6.5.99 google play says google services are up to date aswell
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MI5
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on ‎20-02-2015 16:33

on ‎20-02-2015 16:33

Different devices have different versions.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎20-02-2015 16:56

on ‎20-02-2015 16:56

I now have trusted devices and trusted places, surposedly the s5 doesn't get trusted faces.
because i uninstalled google play services and manually updated google play services from the google play store, will google play services still update automatically because i did this?
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Anonymous
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on ‎20-02-2015 16:57

on ‎20-02-2015 16:57

Still up date automatically when available i mean
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MI5
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on ‎20-02-2015 16:58

on ‎20-02-2015 16:58

Yes, it will still update automatically.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎20-02-2015 17:03

on ‎20-02-2015 17:03

Thank you for your help 👍
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MI5
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on ‎20-02-2015 17:08

on ‎20-02-2015 17:08

No worries mate - that's what we're here for slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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