cancel
Showing results for 
Search instead for 
Did you mean: 

Screen lock on Samsung SII

Anonymous
Not applicable
Hi I have had the phone in my pocket and it has input my security code in incorrectly a number of times. It won't now unlock. I have turned it off for 1 hour tried it with no luck then took the batter out for 1 hour and again no luck.

Any ideas please? Thanks
Message 1 of 3
2,334 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

Sometimes if you keep entering the incorrect code enough times the phone will ask if you want to unlock using your google account.

 

A factory reset will clear the pass lock but it will wipe all the data from the phone. This shouldn't be too much of a problem if you have recently backed the phone up.

 

View solution in original post

Message 2 of 3
2,331 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 96020 Posts
  • 612 Topics
  • 7149 Solutions
Registered:

Sometimes if you keep entering the incorrect code enough times the phone will ask if you want to unlock using your google account.

 

A factory reset will clear the pass lock but it will wipe all the data from the phone. This shouldn't be too much of a problem if you have recently backed the phone up.

 

Message 2 of 3
2,332 Views

Anonymous
Not applicable

Do you use Skype per chance..?  If so I believe there's a bug which 'might' allow you to get round this problem.  You need to Skype call to your device.  On your device answer the call but reject on the sending device.  Then on your device press the power button quickly to dim the display and then again to wake it up.  You may find no lock-screen until the device is rebooted (i.e. perhaps remove the lock screen to begin with, reboot, and re-add your security solution).

 

Worth a shot!

Message 3 of 3
2,315 Views