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Scam

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Cjl
Level 1: Joiner
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on ‎15-06-2021 17:49 - last edited on ‎15-06-2021 18:09 by Moderator

on ‎15-06-2021 17:49 - last edited on ‎15-06-2021 18:09 by Moderator

Received for second time today -

O2:We were unable to process your latest bill. In order to avoid fees, update your billing information via:  o2-billing.ref773.com

This was being rec'd as a scam 2 years ago. Is o2 doing anything about it.

Sender +447306241407

 02review-myinfo.com

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MI5
Level 94: Supreme
  • 151817 Posts
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Registered:

on ‎15-06-2021 17:54

on ‎15-06-2021 17:54

@Cjl 

All reported instances are investigated, but the issue is that they spoof genuine numbers so very difficult to trace.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151817 Posts
  • 650 Topics
  • 28844 Solutions
Registered:

on ‎15-06-2021 17:54

on ‎15-06-2021 17:54

@Cjl 

All reported instances are investigated, but the issue is that they spoof genuine numbers so very difficult to trace.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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