on 28-09-2022 11:31
I currently have this tablet, one day as stored away from young children. I wanted to use it to do some work on, it's kept away and In a protective case in a safe place, I went to grab it and it wouldn't turn on, I removed it from its case and water came dripping out if it as if moisture was the cause as its away from anything that could damage this so it's noones fault. I'm just curious is there anyway of repairing this if and how long warranty is? Many thanks
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on 28-09-2022 11:39
You can try contacting o2 customer services to arrange for a repair @Gav94 but o2 does not have a great reputation for this.
Alternatively you can try Samsung directly, or a local repair shop.
https://www.samsung.com/uk/support/repair/
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 28-09-2022 11:39
You can try contacting o2 customer services to arrange for a repair @Gav94 but o2 does not have a great reputation for this.
Alternatively you can try Samsung directly, or a local repair shop.
https://www.samsung.com/uk/support/repair/
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 28-09-2022 11:50
The warranty with Samsung is 2 years but it would not cover water ingress, that would be insurance.
Put it somewhere mildly warm and leave it a couple of days. If it is just water there may be no lasting damage
https://www.samsung.com/uk/support/repair/