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Samsung galaxy S10

StuartR
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Received a Galaxy S10 on contract today does the screen normally have green ish colour shadow lines 5F619CCE-79CE-4EC7-A7AE-5BC45DF86584.jpegas per picture? It only shows on a white background.

 

Ive been an iPhone user for ever and I’ve not seen anything like this before.

 

 

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Glory1
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Hi @StuartR 

 

I have an S10+ and there's no green tint on mine. I would definitely take your phone to an O2 store and ask them to have a look at it. I think something's not right there.

 

Good luck, and welcome to the forum, by the way Welcome

 

Hope you get it sorted. Please let us know how you get on.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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Foddersin
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@StuartR 

I think this what is looking like a tint from top to bottom is just an artifact of the display having a curve to it.

You could always take it to an O2 store and ask them to have a quick look.

Kindest Regards,
Andrew.
Samsung Galaxy S10+ on O2 UK
Nokia 1 Plus on O2 UK
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MI5
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It's just a shadow from the curve of the screen.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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StuartR
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I forgot to add the more you tilt the screen left or right The wider it gets on the side you tilt it, Thanks for the sudgestion. Hopefully someone with an S10 can say if there’s is like that or not.

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Foddersin
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@StuartR 

Well if tilting the phone left or right increases this then it is self explanitory, it's a shadow caused by the curve of the glass and the light hitting from different angles.

Kindest Regards,
Andrew.
Samsung Galaxy S10+ on O2 UK
Nokia 1 Plus on O2 UK
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Glory1
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Hi @StuartR 

 

I have an S10+ and there's no green tint on mine. I would definitely take your phone to an O2 store and ask them to have a look at it. I think something's not right there.

 

Good luck, and welcome to the forum, by the way Welcome

 

Hope you get it sorted. Please let us know how you get on.

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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StuartR
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Your probably right, be good to see another S10 owner do a similar screenshot to compare.

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StuartR
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New phone being sent out (door step exchange) as this one has been deemed as faulty, nothing to do with shadows and the curve of the screen.

 

 

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Cleoriff
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@StuartR wrote:

New phone being sent out (door step exchange) as this one has been deemed as faulty, nothing to do with shadows and the curve of the screen.

 

 


Pleased to hear it @StuartR. Let us know how you get on with the new phone. thumbsup

Veritas Numquam Perit

Girl in a jacket
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Glory1
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Glad it was sorted so quickly @StuartR. Hope there are no problems with the new one. And thanks for letting us know the good news.

 

Enjoy your new phone Smiley Very Happy

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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