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Samsung S6 and 4G

Anonymous
Not applicable

Hi Everyone

I've just bought a new S6 but it does not show a symbol/logo at the top to let me know 4G is enabled. It did on my S4 so is this correct as in settings it says auto connect? Is there a way I can check if 4G is enabled please or am I just being a bit thick!

Thanks Guys

Elly

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Anonymous
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Just checked it out and there isn't an icon in the notifications panel Thanks for your help guys I'll phone O2

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Cleoriff
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Hi @Anonymous

Are you in a 4G area? I ask because I have a Note 3 which is 4G compliant but I can't get it in my home town...only when I travel 6 miles or so to the City.....

The Phone and Sim are both 4G (unless you used your old sim?)

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Anonymous
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Yes definitely
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Cleoriff
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@Anonymous wrote:
Yes definitely

 

Ok...then is it a new sim that came with the phone? When I had my Note I used my old sim which was only 3G un til I changed tariff...now I am 4G

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Anonymous
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I used the new sim they sent me just confused that it doesn't show on the screen that it's enabled
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Cleoriff
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Also @Anonymous Check your network status here http://status.o2.co.uk/

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Anonymous
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Ok ta will do
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Anonymous
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Yes it says all is fine
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jonsie
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Does anything show up on the notification bar? If you change from auto do you get anything showing?

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Anonymous
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Sorry don't know how to do that!!!! I'm a bit slow with technology ha ha!

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