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Samsung S5 mini

Anonymous
Not applicable

Keeps switching of. did it a few times now it happens every other day! Whats shall I do? the only way to turn it back on it to take out battery otherwise its just dead....

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MI5
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Most likely cause is an app conflict.
Battery saving apps are notoriously bad for this kind of fault.
If you can't think of an app that might be causing a conflict you will need to reset phone back to factory settings and only install essential apps until you can identify the issue.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
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@Anonymous wrote:

Keeps switching of. did it a few times now it happens every other day! Whats shall I do? the only way to turn it back on it to take out battery otherwise its just dead....


Is the handset new, has it always done this?  Or is it a problem that's only just started?

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jonsie
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Have you downloaded any apps that coincide with your problems?

Try uninstalling anything you don't use.

Back up and try a factory reset and if the problem is still there then contact Samsung support and arrange a warranty repair.

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MI5
Level 94: Supreme
  • 151675 Posts
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  • 28840 Solutions
Registered:
Most likely cause is an app conflict.
Battery saving apps are notoriously bad for this kind of fault.
If you can't think of an app that might be causing a conflict you will need to reset phone back to factory settings and only install essential apps until you can identify the issue.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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