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Samsung Galaxy Z Flip

AndreaTinx
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Hi all.

Please advise. I have just bought a Z Flip which is on O2.

Yet to have it delivered so i cant check.

As its dual sim i wanted to use a Lyca sim in one of the sim slots.

I tried to fill int he form online but kept getting replies either saying there are multiple requests so mine was rejected, or a reply saying it was trejected as my security qstns were incorrect (whohc they are not)

 

Do you know if O2 lock their ANDROID mobiles please?

I read PAYG phoens are always locked but pay monthly phones are UNLOCKED, but my current iphone X bought from carphone warehouse on O2, 2 years ago is locked to O2. So thats quite confusing. 

 

Regards

 

Andrea

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MI5
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@AndreaTinx 

All O2 phones are unlocked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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AndreaTinx
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No, not true as my iphone X is locked to O2.

Bought on O2 contract but through Carphone Warehouse.

Would the fact i bought it from CPW make a difference?

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MI5
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@AndreaTinx 

It is true actually since April last year.

Carphone warehouse and iPhones was a different question that has also been resolved now.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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AndreaTinx
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Hmmmm, strange as i tied 20 mins ago with my husbands vodafone sim and it wouldnt work.

 

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AndreaTinx
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I just requested my iPhone X to be unlocked through the O2 app on my mobile

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MI5
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You'll still need to request to unlock older phones that are locked. They aren't released automatically, but all new phones from O2, excluding Doro, are already unlocked.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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