Samsung Galaxy S7 will not install Onenote and Ring apps after resetting phone (not compatible?)

[Robbli777]

Hi

Recently, I lost my Samsung S7 phone then found it again a few days later, I had it blocked and the data wiped off (which I now regret doing). I had a new sim delivered and I unblocked the phone, I have reinstalled most apps but when I try to download for example Onenote and Ring apps, they do not appear in store or they state "not compatible" despite both working fine a few days ago on the phone.

Are there any other ways for me to reinstall these apps on my Samsung S7 please?

[Bambino]

Probably best to ask Samsung for help with that, @Robbli777 

Product Help & Support | Samsung UK

[MI5]

@Robbli777 

May be worth checking which region your play store is set to.

https://support.google.com/googleplay/answer/7431675?hl=en-GB

[Robbli777]

United Kingdom.

Really baffled why I can't reinstall these apps any more. Maybe it's to do with the Samsung S7 being an old phone.

[jonsie · Accepted solution]

You could always sideload the apps

Look for the APK codes on Google

This does always carry a possible risk but I've never had a problem when doing this on older phones

https://www.howtogeek.com/313433/how-to-sideload-apps-on-android/

[Robbli777]

I've just (reluctantly) done this using an APK app. Although I did upload the apk files to virustotal.com to double-check for trojans etc. Good to have Ring and Onenote back on my phone, cheers.

[jonsie]

Welcome @Robbli777