Solved: Samsung Galaxy Book Pro 13.3 Touchpad button stick...

glhard2021 · ‎21-09-2021

Ordered a Galaxy Book Pro and after only about a week of having it the left touchpad button started sticking when pressed!!!

Anyone else had or having this issue? If so any advice on what i need to do to have it repaired under warranty?

Thanks

MI5 · ‎21-09-2021

@glhard2021

If within 30 days of purchase return it for replacement or repair if outside of 30 days https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-09-2021

@glhard2021

If within 30 days of purchase return it for replacement or repair if outside of 30 days https://www.o2.co.uk/help/device-and-sim-support/returns-and-repairs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Georgyb99 · ‎07-10-2021

Hi did you get yours repaired I've had a book pro for a few months and the touchpad keeps sticking really annoying going to see if they can repair it

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