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Samsung Ace

Anonymous
Not applicable

Hi,

 

Can someone help me, I cannot get E-mail on to my new phone, I have used the correct E-mail address and password, but it say's it cannot connect.

 

Help

 

Ellis

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Accepted Solutions

Anonymous
Not applicable

What is the message saying exactly?

 

Make sure you definitely have a data connection (so you are able to access the internet without using WiFi). What type of email address is it? (hotmail, gmail etc...)

View solution in original post

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Anonymous
Not applicable

What is the message saying exactly?

 

Make sure you definitely have a data connection (so you are able to access the internet without using WiFi). What type of email address is it? (hotmail, gmail etc...)

Message 2 of 3
2,700 Views

MI5
Level 94: Supreme
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Registered:
The auto setup rarely works as providers use a variety of different settings. Go online to your email providers website and find the correct settings, then enter them correctly in the phone. You will have to choose the option to set up email account manually.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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