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Samsung A70

Justin81150
Level 1: Joiner
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on ‎26-01-2021 14:15

on ‎26-01-2021 14:15

My sons fingerprint print option has disappeared and requests password which he has forgot any ideas how to get back into phone
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Bambino
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on ‎26-01-2021 14:31

on ‎26-01-2021 14:31

@Justin81150 See if this helps: Sign in - Google Accounts

I DO NOT WORK FOR O2



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MI5
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on ‎26-01-2021 14:52

on ‎26-01-2021 14:52

@Justin81150 

Keep enetering any pin or password enough times incorrectly and it will give you the option to sign is with your Google account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎26-01-2021 14:54

on ‎26-01-2021 14:54

@Justin81150 What to Do If You Forget Your Android Phone’s PIN, Pattern, or Password (howtogeek.com)

 

 

I DO NOT WORK FOR O2



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