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Samsung A51 - Green Screen

Blakey53
Level 1: Joiner
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Hi all,

 

My phone screen was permenently black (when switched on), I undertook a reset by pressing the power button along with the volume down button.  The screen now lights up, showing the Samsung logo and the powered by Android logo, and after 10-15 seconds it switches to a patchy green screen, that I cannot see anything on.  

 

I don't think it is an AMOLED issue, as the green screen is not present on start up - and if I plug the charger in whilst off, it shows the charge screen as normal.

 

Any guidance greatly received.

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madasaf1sh
Level 76: Forum Legend
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@Blakey53

Sounds like a faulty screen to be honest, and it's not drawing enough power especially when it is fine when on mains power

I would contact Samsung direct in the first instance:

https://www.samsung.com/uk/support/
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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