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S20 Ultra doesn't connect calls first time
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on 18-03-2020 10:13
Received S20 Ultra and have noticed that if I call a contact or new number, it disconnects before even a first ring. I then have to do it again in order to connect with the other number. Is there a solution to this?
Re: S20 Ultra doesn't connect calls first time
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18-03-2020 10:23 - edited 18-03-2020 10:25
There are some problems with voice calls at the moment which are being looked into.
https://community.o2.co.uk/t5/Discussions-and-Feedback/Problems-on-o2-network/m-p/1303336#M113412
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: S20 Ultra doesn't connect calls first time
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on 18-03-2020 10:30
Thanks for the reply but I'm not sure this is connected. I have problems when contacting landlines and mobiles of any network but only on the first try.
Re: S20 Ultra doesn't connect calls first time
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on 18-03-2020 12:46
I'm encountering a similar issue on my S20+ (only tested over WiFi Calling so far). I've also not made it through a single call without it cutting out at some point, which necessitates a call back.